Privacy Policy

At MyPlanet, we prioritize your privacy and data security. Learn how we protect your information.

Last updated: November 15, 2025

Information We Collect

•We collect personal information you provide when creating an account, booking rides, or contacting customer support.
•This includes your name, email address, phone number, payment information, and ride details.
•We also automatically collect device information, location data (with your permission), and usage statistics.

How We Use Your Information

•To provide, maintain, and improve our ride-hailing services
•To process transactions and send ride confirmations
•To communicate about services, offers, and updates
•To personalize your experience and ensure safety
•To detect and prevent fraud or illegal activities

Data Sharing & Protection

•We do not sell your personal information to third parties
•We share data only with trusted service providers who help operate our services
•We implement advanced security measures including encryption and access controls
•We retain data only as long as necessary for service provision

Your Rights & Choices

•Access and update your account information anytime
•Control location tracking through device settings
•Opt-out of promotional communications
•Request data deletion (subject to legal requirements)
•Export your data in a portable format

Our Security Commitments

Contact Us

Questions about our privacy practices?

Email Privacy Team

Related Documents

Policy Updates

We may update this policy periodically. Significant changes will be notified via email or app notification.

By using MyPlanet services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes acceptance of our privacy practices.